Friday, December 12, 2014

Get a better deal without changing providers

You know you could be saving money on your Telecom/Internet bill but you dread getting involved in that whole process? Let's examine:

First you will have to contact other providers. That means dealing with people who are trying to sell you something. This is at best, unpleasant for most people. They will want all your contact information, and you know they are going to start "bugging" you at some point or other.
Then you have to assemble your bills.

How many lines do you HAVE anyway?

What is your bandwidth? Is it the same up as it is down? Does it matter?

Do you have "direct inward dial"? How many numbers?

Are lines the same as number? What is a "trunk"?

But there might be an easier way: Contact your current provider. Here are some questions to ask THEM:

  • What is the term of my service? Is there a contract? Or am I being billed "month-to-month"?
  • Can you tell if there is traffic on ALL of my voice lines? If so, can you furnish a report? Are there any lines with NO traffic at all for an extended period?
  • What current promotions are there that are a fit for my configuration?
  • How can I save on my bill?
  • What is the bandwidth that I am paying for on my Internet access? How can I test that to make sure I am getting what I am paying for?
If you haven't made changes to your service in several years, you are most likely in one of 2 scenarios:

  1. Your contract has expired, and you are being billed "month-to-month". This is good and bad. Good because you are free to make a change without the threat of Early Termination Fees, and Bad because you have most likely been over paying for a while.
  2. You are under a contract that has an automatic renewal and are now subject to ETF's for however long remains on the contract. You have to do some due diligence here and find out exactly what conditions have to be met to cancel the contract (if you decide to change carriers). Typically this means sending written notice at least thirty days prior to expiration anniversary.
Very often your current carrier is willing to make a better deal on the spot because they know you are looking and they want to keep you as a customer. BUT THEY WILL NOT TELL YOU ABOUT THESE DEALS UNLESS YOU ASK!!


For more info feel free to contact me:
Steve Melillo
201-596-4000, x103
or visit our web page: LineSpeed LLC



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